Case studies: Challenges solved. Results delivered.
Turning heads is nice — and can even help achieve your goals — but we’ll never give you work that isn’t backed by powerful strategy.
It’s about boosting bottom lines, gaining new efficiencies and surpassing goals. See how we solve complex business problems with design and technology. All so you can move on to the next big challenge.
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![Close up of a man's hands taking a survey on a tablet.](/media/pzmlgm4w/macys-crm-thumb.webp)
Customer experience management system drives continuous improvement in shopper satisfaction
Macy's, Inc.
Retail
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![Close up of hands, one holding a smartphone and the other pointing at the screen that is showing job search results on the Macy's Jobs website.](/media/4kifwxxg/macy-s-recruiting-thumb.webp)
Custom careers & mobile recruiting at Macy’s
Macy's, Inc.
Retail
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![Macy's Herald Square storefront in New York](/media/oa0fqcvp/corp-comm-thumb.webp)
Strategic corporate communications build value and engagement
Macy's, Inc.
Retail
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![Four Macy's employees in a conference room collaborating over indistinguishable print outs.](/media/edydw4hv/employer-branding-thumb.webp)
Becoming the employer of choice
Macy's, Inc.
Retail
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![Collage of custom photography including locations, products and JOANN team members from different disciplines.](/media/kn1n1gpv/joann-rcrt-case-study-thumb-copy.jpg)
Strategic recruiting helps JOANN meet hiring needs
JOANN
Retail
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![Solar panels on the roof of one of Macy's stores](/media/axofku2a/macy-s-sust-thumb.webp)
Effective & engaging sustainability communications
Macy's, Inc.
Retail
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![Cosmetics display inside a Macy's store](/media/dyldctr1/macy-s-cosmetics-thumb.webp)
Driving sales with streamlined display ordering
Macy's, Inc.
Retail
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![Wide angle view of a Macy's distribution center.](/media/wqmi0j10/macys-warehouse-thumb2.webp)
User Experience (UX) enhances productivity for Macy’s distribution centers
Macy's, Inc.
Retail
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![Collage of Macy's photos including employees, events, locations and textures](/media/wurgat3c/macy-s-college-thumb.webp)
Careers website wins next-generation talent
Macy's, Inc.
Retail
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![Macy's employee standing in the shoe department with a customer scanning a shoe for more information](/media/hlypl3qi/compensation-thumb.webp)
Boosting sales with streamlined contest management
Macy's, Inc.
Retail
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![Macy's Big Meeting, an internal meeting held annually for leadership to share vision, strategy, accomplishments, is held in a large auditorium with every seat filled.](/media/lptodzca/star-buzz-thumb.webp)
Building employee engagement through custom app
Macy's, Inc.
Retail
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![A JOANN team member wearing a bright green apron standing with a customer in the fabric aisle of a store, smiling.](/media/eayfiv5c/template_case-study-thumb.jpg)
Strengthening engagement with an authentic employer brand
JOANN
Retail
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